Orders are processed and shipped within the GCC region with primary fulfillment from the United Arab Emirates.

Processing usually takes 1 to 3 business days after payment confirmation.

Most orders arrive in 3 to 7 business days after dispatch. Delivery times are estimates and can vary.

Orders placed on svestonwatches.com/gcc currently ship within the GCC region with primary fulfillment from the United Arab Emirates. Other regions will have dedicated sites.

Final rates and any free shipping threshold will be shown at checkout once confirmed.

A tracking link is emailed once your order ships. Updates can take up to 24 hours to appear.

Check with neighbors or the local delivery office. If still missing, contact cs-gcc@svestonwatches.com within 7 days.

You can return eligible items within 30 days of delivery. Products must be unused and in original packaging.

Customers cover return shipping unless the item arrived damaged, defective or incorrect.

After inspection, approved refunds are sent to the original payment method in about 5 to 10 business days.

Watches include a 1 year international warranty against manufacturing defects.

Water resistance varies by model. Check each product page for the rating and care guidance.

Most watches arrive in a gift ready box with documentation. Contents can vary by model.

We accept major cards and supported wallets where available. Payments are processed by Shopify Payments.

Shop Pay Installments may appear at checkout for eligible orders. Approval and terms are provided by the installments provider.

Yes. Payments are handled by Shopify Payments with PCI compliant processing. We do not store full card numbers.

Email cs-gcc@svestonwatches.com. Mail address: Office 1205, Bay Square, Business Bay, Dubai, United Arab Emirates.